Privacy notice

1. Who we are

NeuDrug provides clinical research and GxP training and connects life sciences professionals with companies that hire remotely. In this notice, “NeuDrug”, “we” and “us” mean NeuDrug SMC Private Limited.

For any privacy question or request, contact us at info@neu-drug.com.

2. Who this notice covers

• Candidates — people who share their CV with us, including NeuDrug-trained graduates and experienced professionals.
• Employer contacts — people who contact us on behalf of a company to share hiring requirements or request access.
• Students and customers — people who enrol in our courses or buy from our store.
• Website visitors.

3. Where we operate

We currently do not accept CVs from people living in the European Union / European Economic Area, the United Kingdom or Switzerland, and our candidate services are not directed at people in those places. If you live there, please do not submit your CV. If we find that a profile comes from one of these places, we will delete it.

4. What we collect

Candidates

• Name, email address, phone or WhatsApp number (optional) and LinkedIn profile (optional).
• Country of residence and time zone.
• Professional details: headline, years of experience, areas of expertise, languages, availability, the type of work you are open to and a short summary.
• Your expected salary range.
• For NeuDrug-trained candidates: the course(s) you completed and your certificate ID.
• Your CV file and anything you choose to include in it.
• A record of the date and time you gave consent.

Please do not include identity-document numbers, bank details, health information, religion or similar sensitive details in your CV. We do not need them.

Employer contacts

• Name, job title, company, company country, website and email address.
• The hiring requirements and messages you send us.

Students and customers

• Account and order details such as name, email, billing details and what you bought or enrolled in.
• Course progress and assessment results.
• Payments are processed by our payment provider. We do not receive or store your full card number.

Website visitors

Basic technical information such as IP address, browser type and pages visited, through our hosting, security and site tools. Our website uses cookies that it needs to work, such as keeping you logged in, remembering your basket and protecting forms from spam. We may also use simple visit statistics to understand how the site is used. We do not sell this information or use it for advertising profiles. You can block or delete cookies in your browser settings, although some parts of the site may then not work.

5. Why we use it

• Candidates: to review your profile and, with your consent, share it with companies hiring for roles that match your skills. You can withdraw consent at any time.
• Employer contacts: to answer your enquiry, send you relevant candidate profiles and manage our working relationship.
• Students and customers: to deliver courses, issue certificates, process orders and provide support.
• Everyone: to keep the website secure, prevent misuse and meet legal obligations.

6. Who we share it with

• Hiring companies. NeuDrug-trained profiles are not published. We send relevant CVs only to companies that have shared their requirements with us. Experienced profiles may be shown to client companies we have approved for Talent Pool access. Website visitors who are not approved clients see only anonymised summaries, never your name, contact details, salary or CV.
• Service providers who help us run the website, email and payments, such as our hosting provider. They may only use the data to provide their service to us.
• Authorities, where the law requires it.

We do not sell personal data.

7. Sharing across countries

Candidates and hiring companies are located in different countries. By sharing your CV, you understand that it may be sent to companies based outside your country of residence, for the purpose of remote recruitment. Our website and email are hosted by service providers whose servers may also be located in other countries.

8. How long we keep it

• Candidate profiles and CVs: for 12 months from the date you submit or last update them, then deleted unless you ask us to keep them.
• Employer enquiries: for 24 months after our last contact.
• Orders and certificates: for as long as needed to provide the service and meet accounting and legal requirements.

9. Your choices and rights

You can ask us at any time to:

• see the personal data we hold about you;
• correct or update it;
• delete it, including your CV and profile;
• stop sharing your profile with companies (withdraw consent).

Email info@neu-drug.com from the address you used with us. We aim to respond within 30 days. Deleting your profile does not recall a CV that was already sent to a company, but we will tell that company you have withdrawn where we can.

10. Security

We take reasonable steps to protect personal data. Details are on our Data protection page. No website or email system is completely secure, so please share only what is needed for recruitment.

11. Children

Our services are for people aged 18 and over. We do not knowingly collect CVs or data from anyone under 18.

12. Changes to this notice

We may update this notice. The date below shows the latest version.

Last updated: 16 October 2026